Troubleshooting If Your Hearing Aid is Not Working

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Dr. Scott Marquardt - Doctor of Audiology & CEO of Clarity Hearing

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Feb 13, 2019

If your hearing aid isn’t working properly when you put it in, you might be able to fix the problem yourself. One of the most likely problems is that the hearing aid dome or the filter underneath is clogged with earwax. Here’s what you need to do to troubleshoot this problem:

  • Try brushing the dome with your cleaning tool

  • Or use the pick side of your cleaning tool to clean the center of the dome.

If your hearing aid is still not working, then it’s time to try changing the wax filter:

  1. Remove the dome.

  2. Open your case of wax filters and remove one of the sticks; each stick has an empty end and an end with a new filter.

  3. Take the empty end and place it into the center of the old filter to remove the old filter.

  4. Flip the stick to the end with the new filter and place the new filter in.

  5. Re-attach the dome.


If your hearing aid is still not working after trying out this troubleshooting, then click here to get in touch with Clarity Hearing, Houston’s leading hearing care experts, who will be happy to fix your hearing aid for you.

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Quite often, having too many questions and uncertainty will stop us from seeking out the healthcare that we need most.

You can rest assured that your hearing health will be well taken care of with our variety of premium hearing care options that will help address your hearing challenges without excess expenses.

If you have questions or concerns about your unique situation, please feel free to fill out this form and we’ll get in touch with you as soon as we can to help.

Don't want to wait? Then why not call us at your nearest office

Request a Callback

Quite often, having too many questions and uncertainty will stop us from seeking out the healthcare that we need most.

You can rest assured that your hearing health will be well taken care of with our variety of premium hearing care options that will help address your hearing challenges without excess expenses.

If you have questions or concerns about your unique situation, please feel free to fill out this form and we’ll get in touch with you as soon as we can to help.

Don't want to wait? Then why not call us at your nearest office

Request a Callback

Quite often, having too many questions and uncertainty will stop us from seeking out the healthcare that we need most.

You can rest assured that your hearing health will be well taken care of with our variety of premium hearing care options that will help address your hearing challenges without excess expenses.

If you have questions or concerns about your unique situation, please feel free to fill out this form and we’ll get in touch with you as soon as we can to help.

Don't want to wait? Then why not call us at your nearest office

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