Are You a Delighted Patient?
We’d Love to Hear Your Feedback
- Clark Thurmond12/17/2019
Good service I am a Naval veteran that was diagnosed with tinnitus (ringing in the ear). I was set up by the VA to receive a hearing aides that can have background sounds programmed into the device.the staff schooled me on the use and cleaning of the device. They gave me everything I needed to get started. I would recommend them to anyone. Job well doneMary Hunter7/22/2020
It was about six years ago when I first noticed I had a hearing loss. I had missed out on so many conversations. My biggest fear was that I could not be helped with my hearing. Shawn is the greatest! The staff were so friendly. Shawn was so compassionate. I really felt like she cared so much. Hearing aids have made my life complete. Clarity Hearing is the place to come to because they go above and beyond to help people. Shawn is a jewel!!!Ben A.1/27/2020
Top notch customer service. I can not begin to explain or go into enough detail on Dr Hawkins and her level of professionalism. She literally treated me like I was part of her family. (That's how I felt anyway.) The level of service I received is like nothing I've experienced before. So much so that I had my dad visit Dr Hawkins when he drove down for a visit from Tulsa. He wasn't happy with his hearing aid provider in Oklahoma. Thank you Dr Hawkins and your amazing staff. Thank you for setting an amazing standard of service that is unfortunately not standard in this day and age. You're amazing!!
- Bronwyn S.7/20/2018
Dr. Patel is so knowledgeable and helpful when it came to fitting my hearing aids. She was patient with me as I grew accustomed to the fit. I highly recommend her for your hearing needs.John G.10/11/2021
Got hearing aids cleaned and adjuster.Linda Sue Lewellen Hulme2/27/2018
This is a GREAT place. Dr. Patel is so friendly and knowledgeable about the service she provides. We were treated with the utmost respect and were given all the information we needed to make a good decision about the hearing aids we needed. I look forward to returning for our check-ups/updates.
- T R.12/15/2018
Thank you! You have made a world of difference for my Mom and her participation at family and social get togethers!
Merry ChristmasBeryl Geber6/22/2017
Kind thorough and helpful. Would not choose any other audiologist than Dr MarquandSabrina T.8/31/2020
Love this place❣
- Beth Weisinger Taylor5/05/2019
We love working with Dr. Jamie Hawkins. She and the staff have been wonderfully supportive and detail oriented as we have adjusted to our 8 year old’s hearing loss diagnosis. The care has been individualized and we feel like they are invested in our son’s success. Solutions are always practical and helpful.Roy c.8/16/2021
Less then two weeks after my first appointment my new hearing aids are in place and working perfectly. The Doctor and staff are incredible.
Thanks to the VA for paying and the Clarity Staff for a wonderful experience and results.Sherry Atkinson Buhrle1/15/2019
I followed Dr. Hawkins to Clarity Hearing and will follow her to another city if necessary. I won't trust anyone else with my hearing. She's an exceptional audiologist and caring physician. I can't sing her praises loud enough. I've had a 60% loss in one ear and loss in the other ear since I was a child and now I can hear better than I ever would have imagined. It's been life changing.
Clarity Hearing is a great office with a friendly, kind and professional staff.
- James T.1/01/1970
Dr. Olivarez is absolutely awesome! I hear things I haven't in ages. Come see her if you need hearing aids.Sally V.12/01/2016
Wonderful experience. He was excellent in diagnosing my hearing loss. He calmed my nerves and was very reassuring. I felt I was in good hands. He takes care of his clients and does not push products. He is very honest. I would recommend him to anyone who feels they have a hearing loss and doesn't want a product pusher. It is nice to know you can get a wonderful care and honest service.Stephanie C.10/05/2017
I waited too long to do something about my hearing loss, not just for me, but for my family and for my career. I'm so happy I found Meagan at Clarity hearing. She was not pushy and they were able to work with my needs; specifically, helping me find the right equipment. Overall, the experience was great, I learned a lot, all my questions were answered and I feel I have top of the line equipment that can be upgraded for years to come.
- Tina Bailey2/05/2018
Wonderful place! Dr. Patel was awesome with my son and answered all my questions! Highly recommend!!Adam Moyer8/21/2019
Dr. Guidry &team are amazing! As a USMC veteran who has had the benefit of their services and professional expertise thanks to the Mission Act, I am so incredibly thankful for their caring and hospitable demeanor. if you have any hearing needs, you need look no further than the consummate professionals here. 10/10 and 5 StarsJames Andrew Harris7/24/2019
Best experience overall.. Definitely recommend this place. Megan is very helpful and caring to her customers needs.
- A G.9/07/2019
Megan did a great job. She very diligent, took her time and got me a great set of hearing aids. They work great.John P.8/22/2017
The staff here are awesome and nice people. Wherever I have a issue with my hearing aids they are more than helpful in getting the issue taken care of.Debbie1/13/2022
Very nice staff, great doctor.
- Wendy R.8/09/2021
Jaime Hawkins is wonderful! When she said I was an excellent candidate for hearing aids, I was surprised. I’ll never forget when she fit me with my first pair of Resound hearing aids, I cried! What a difference they’ve made for my life! Thank you so much Jaime!Scott F.3/06/2019
First off, I cannot lie... I did NOT want to go to another audiologist. Dr. Patel is my 4th audiologist in the last few years. The second since November 2018. I have known for awhile that my hearing was getting worse due to tinnitus and affecting my communication with my fiance, but I was trying hard not to admit that I needed help. After months of frustrating myself and my fiance with constant "huhs", "what's" and "can you repeat thats", I finally raised the white flag!
I contacted my insurance provider who refereed me to Clarity Hearing and Dr. Shital Patel. I spent two hours with Dr. Patel. She was amazing. She took the time to talk to me about my overall health, medical history, beginning of my tinnitus, etc. She was the first doctor who seemed genuinely interested in me as a person and what my needs were/are. She made me feel comfortable and helped me look at the positive side of considering hearing aids.
Thank you Dr. Patel for your patience and time that you took with me. I am seeing a big difference in my "quality" of life when it comes to understanding conversations now. I am still getting used to the idea of hearing aids as well as wearing them. But, I am thankful. I am thankful that she made the difference which I truly believe will greatly improve my relationship with my family, work, etc.
I recommend that if you are struggling and need someone who can help you see every single angle possible and provide you with the best possible solution to fit your needs, go see Dr. Shital Patel. You won't be sorry!Karla Smith10/16/2015
Recently had a patient of Dr. Scott's tell me that when he had testing/exam done, it was the most thorough/ professional/ comfortable ever! This patient is a cousin of mine, so everyone present were "all ears" (no pun intended )Seriously, people want to feel special and that the doctor really cares about their hearing issues! This is so true about Clarity Hearing!
- Francisco Zamarripa7/22/2020
When I was experiencing my first signs of hearing loss, I got frustrated with the TV because I heard the voices, but I didn’t understand what they were saying. If I went to church, I would get upset. I would blame the microphones, because I couldn’t hear. My wife would get upset with me, because she would talk to me and I didn’t understand what she said. It would cause problems. It makes you feel depressed, you can’t understand what people are saying, and you feel stupid. It makes you feel inferior. You are afraid to express yourself because, if I can’t hear, maybe I can’t speak.
Before coming to Clarity Hearing, I had given up. But what you do is exude positiveness, and that’s what I needed. When you treat people with respect, they will respond well, especially when they are frustrated.
Hearing aids gradually helped me become less frustrated. When you’re frustrated, you frustrate other people. So it is going to be a process with my wife. We don’t live individually, we affect everyone around us. So if somebody gets a hearing aid, everyone benefits in the family. My sons had quit talking to me, because they have parties, and when I would be there I couldn’t understand, and they thought I was ignoring them. So now we are slowly getting back to the way we used to be.
I would definitely encourage anyone who is considering visiting Clarity Hearing. If anyone asks me, I would definitely encourage them to come.Catherine T.1/01/1970
Don't wait ... mid-40s is not too early for hearing aids.
Whether you're like me with a family history of hearing loss or not, it can be difficult to realize after turning 40 that your hearing is not optimal. From 43 to 47 I was able to cope by sitting closer in meetings, concentrating on the speaker, and watching lips to supplement words I was missing. No one outside my family could tell that I was having trouble, but I was expending a lot of energy at work without even realizing it. Making the choice to start wearing hearing aids was both tough and easy. Tough because I'm young, what would people think when they saw? - would they look at me differently or doubt my professional ability? Easy because I remember the extreme reluctance of my grandmother to wear hearing aids and it negatively impacting her quality of life. I felt terrible having to talk so loudly and worrying that I might hurt her feelings because she thought I was yelling at her. She wasn't able to participate fully in family functions... you know, everything that's in the brochures telling about how hard it is on the family. I decided I didn't want to do that to my spouse/kids/coworkers and that doing nothing was not an option.
I started by personally researching what was on the market and how this would impact my lifestyle. I wanted to not only hear better but to also turn hearing aids into a professional tool since I'm on conference calls multiple hours a day. Being young and tech savvy has been a benefit when considering the newer types of aids now on the market. Reading reviews online and searching for a knowledgeable, quality provider helped me realize that this was indeed the right decision and that I needed an equally forward-thinking provider partner.
In that searching I found Dr. Shital Patel at Clarity Hearing who confirmed not only the information but also encouraged me to embrace the change and capitalize on the technology. We found what works for me ... Resound LT9 MIH (microphone in helix) "Made for iPhone" aids. I have two iPhones (one work, one personal), an iWatch, and an iPad. I tossed the headphones and now do everything through my aids. I chose a clear color and when folks ask I say I've got new Bluetooth headphones. I've learned to switch between devices and maximize the functionality. Plus, I can hear live conversations with more clarity fulfilling the baseline need for getting these devices in the first place.
Dr. Patel has been incredible during this impactful time. I would absolutely recommend her to lead others through their own search. For those who think you are too young, jump in and make these new devices not only work for you but also enhance your hearing options. Working with her and wearing aids has been a great decision and I'm already glad that I didn't wait.Deborah K.1/23/2020
Dr. Olivarez at Clarity Hearing is amazing! I have had my hearing aides for 3 years, and have had no problems. I only need periodic service for cleaning and supplies all of which have been complimentary. Dr. Olivarez spent an hour updating a program on my phone deigned to find my hearing aides if I lose them, as well as hearing through my aides opposed to my phone.
Furthermore, Clarity used my Blue Cross insurance that covered my hearing aides 100%. ($6,000 plus) Even though some audiologists may accept insurance, I learned in shopping they may add a contract fee not covered by insurance. Clarity does not, and maintains excellent service.
I highly recommend it. Dr. Olivarez and the lady who attends the entrance were always ready to help me. I really loved this placeWayne W.5/25/2021
Just wonderful people and the assistance I got was amazing!!
I can hardly believe that I have been missing out on so many beautiful sounds and voices God's creationBen A.1/27/2020
Top notch customer service. I can not begin to explain or go into enough detail on Dr Hawkins and her level of professionalism. She literally treated me like I was part of her family. (That’s how I felt anyway.) The level of service I received is like nothing I’ve experienced before. So much so that I had my dad visit Dr Hawkins when he drove down for a visit from Tulsa. He wasn’t happy with his hearing aid provider in Oklahoma. Thank you Dr Hawkins and your amazing staff. Thank you for setting an amazing standard of service that is unfortunately not standard in this day and age. You’re amazing!!
- Gene Wright7/22/2020
I noticed I was talking loudly. My wife and others, like my brother and sister, would tell me that I needed to have my hearing checked. They would say something, and I would say, “What’d you say?” I had them keep repeating.
I was excited about coming to Clarity Hearing. I wasn’t afraid. I was excited about coming to see what was going on. I loved it. I mean it’s fantastic. This is the only place I would recommend to anybody.
Hearing aids have changed my life completely. You know when you can hear the blinker on the car, you can hear the TV and not have to turn it up to 45. I would do it all over again. I wish I would do it sooner. Right now, I’m telling all the people that have hearing problems, they need to go. Just go and see what happens. You’re crazy not to go. It’s a fantastic place. They make you feel comfortable. They are professionals. It’s fun for me.Judy Balentine Hapes1/31/2018
Meagan Guidry in the Conroe office is great. She takes all the time necessary to make sure you have the right hearing aids and that they are working to the maximum efficiency. She is very competent and has made our life a great deal easier because of her attention to detail.Jeff K.3/09/2018
Staff is wonderful, the quality of the Drs is excellent... Felt like they put the patient first!! Couldn't recommend them more strongly!!
- Barbara L.10/08/2017
I was referred to Dr. Scott Marquardt from a new friend who drives miles to see him at Clarity Hearing in The Woodlands. My husband and I have found Scott to be highly professional yet likable and down to earth. The entire staff is friendly and efficient. We have never had an extended wait for an appointment. Twice we have stopped by with no appointment and were seen. We highly recommend Clarity Hearing in The Woodlands, TX. You won't be disappointed.
Dr. Barbara Latham, RNCliff7/31/2019
?I can hear clearly now my ears are working!! Man, I put off going to an audiologist for way too long. These guys are helping me afford hearing aids. On top of that I've inconvenienced then twice now by dropping in trying to figure out this learning curve, they've had no problem helping me in a pinch.Call m.7/18/2021
Super nice staff and audiologist. I was given all the info and results of my hearing test at the end of my appointment. They make you feel at ease with a very welcoming atmosphere. A very good experience for something I was a bit nervous about.
- Lucy Mastrapa6/25/2017
Good experience...They wer4e very helpful and kind...Toney Foster11/26/2019
Great experience. I got the feeling they truly wanted to improve my quality of life, not just improve my hearing. I went with the least expensive product but was treated like I had spent $10,000Phyllis Heiman7/22/2020
My first signs of hearing loss were about three years ago. I was afraid that I would not like them [hearing aids] and that they would discourage me and make me feel ancient. I would describe my first impressions of Clarity Hearing as precious, calming … I had wonderful interactions. Thank you, Jesus! Before my hearing aids, I didn’t know how much I couldn’t hear. At Clarity Hearing, everything is taken care of here by this staff. I went to the Tombell office and loved it.
- michael H.2/08/2021
Jamie has been outstanding to work with. Great people skills and someone that truly cares about her patientsLinda D.9/17/2017
Dr. Hawkins is always available in a timely fashion. She is friendly and personable and has always addressed any issues regarding my aides immediately. They have a smoothly run office and stay on schedule with their appointments. I would recommend them to anyone looking for an audiologist or hearing aid specialist.SW N.7/13/2021
I've had Tinitus and knew my hearing was bad as did others since mid to late 20s in age (Field Artliery Vet, 2 concurrent combat campaighns) Tinitus got so bad in one ear I was going nuts, it's embarrassing having people telling you ur TOO LOUD! On day 2 and this is definitely a better quality of life, great hearing aids and I can't say enough of Meagan Guidry shes AWESOME, Thank you and Thank you Clarity Hearing
- Debbie H.11/06/2020
Great staff very helpfulKellie Davis Berger4/26/2016
Dr Marquardt is wonderful. He takes time with you, listens to concerns and questions and helps you find affordable, viable solutions.gene w.4/13/2022
Dominique and the entire staff is fantastic! I would never consider going anywhere else! The staff is professional and kind! They make you feel right at home! I was blessed finding them! Gene Bubba Wright
- Mcon J.4/01/2021
Thank you Dr Patel for the patient and prompt checkup! Your explanation of results was clear and concise, I understood everything!Rukmini R.2/15/2019
I brought my 9 month old daughter to see Dr. Jamie Hawkins at Clarity hearing upon the recommendation of my pediatrician. All the staff at the office were so helpful. Dr. Hawkins was so patient and thorough with my little one. She got fussy towards the end and could not complete her full exam, Dr. Hawkins came in early the next day so she could finish her exam and so I would not miss any work. That went above and beyond and was truly appreciated. I would recommend her and Clarity hearing to anyone!!Robert O.1/01/1970
Great place, thank you to the staff
- Erin M.4/13/2018
Dr. Patel was wonderful with my parents. She took the time to really listen to them and diagnose what was going on with their hearing. She put my mom in state-of-the-art hearing aids, and advised my dad come in and continue to monitor his hearing loss. I highly recommend Dr. Patel. She did a wonderful job for my family!Bobbie E.2/16/2022
I appreciate the customer service I received and the quickly of your appointment time. They were very sterile in their evaluation. I thanks you Meagan and it was a pleasure to me youCarol Stevens2/20/2018
I'm glad Meagan is in Conroe. I've been wearing hearing aids over 40 years and a little freaked about meeting someone new, but Meagan is experienced, knows her products and cares about her customers. Her staff is friendly and the facility is clean. Meagan quickly figured out the problem, fixed it and the fee was nominal. I know where I'll be getting my hearing aid needs filled in the future.
- Drake S.3/04/2022
Great doctor, kind and thorough. Explained everything clearly and the test went smoothly. Rude receptionist who interrupts and was not helpful at all with any kind of information. That's too bad because that person is the frontline to the company. Would have been a five star review otherwise.Carol T.2/20/2018
Meagan was very nice to search for the lowest possible price on having my husband's hearing aid part. She and Cynthia make a great team! On own first visit Meagan quickly solved my problem at a very fair price. The staff is friendly, the office clean. I believe Meagan will be able to fill all our needs when it comes to hearing aids.Christee M.6/05/2021
- Wendy Kemp11/03/2017
I cannot say enough great things about Dr Shawn Hopkins at the Woodlands location! My child was in for a fitting of her new hearing aids, she had a bad day and was laying on the floor in the office. Dr Hopkins got down on the floor and got on her level and taught her how to put them in, download the app to adjust them on her phone and taught her how to use it....all while on the floor! Great feeling for a mom to see someone care enough to adjust to your child! I would highly recommend Dr Hopkins! We have had a great experience all the way around, the entire staff is awesome!Barry G.8/02/2021
The best! Nice people, great service and really did what was right for me.Johnny S.10/25/2017
I was referred to Clarity Hearing by another Doctor that was on maternity leave. I called an made an appointment with Dr Jamie Hawkins. She was awesome and did everything she could to replace my dad’s hearing aids that he lost at a reasonable price. I would definitely recommend Clarity Hearing and Dr Jamie Hawkins for sure!!
- Richard Hapach8/03/2021
Dr Katie Miller Dr Miller is a true professional with a passion for helping her patients. My experience with Clarity Hearing has been stellar! I highly recommend Dr Miller.Royal M.11/19/2018
Very nice people, also very professional!Diane C.8/22/2020
Amazing staff. Dr Jamie Hawkins was smart and delightful. So informative and helpful.